ESSENTIAL FUNCTION Effectively manage loans and aspects of Accounts Receivable, setting up new loans and managing existing loans. Assist office Manager on all duties assigned. PRIMARY RESPONSIBILITIES · Establish and maintain effective working relationships with loan vendors and sales representatives to streamline and improve the loan process. · Review credit applications, process credit checks through Equifax, and set up new customer accounts. · Process and manage new loans across various vendor platforms. · Provide customer service support by responding to patron inquiries regarding loan accounts and payment details. · Maintain and update Cash Only and Tank Pickup lists following statement processing; prepare and distribute No Charge and Tank Pull letters. · Prepare reports for Board Members, including No Charge lists, Tank Pickup lists, NSF reports, and 60-day aging summaries. Assist with all other aspects of AR including: · Enter ROA’s and create deposit journal entries. · Process monthly statements. · Distribute No Charge lists to store managers, department heads, and designated personnel; distribute Tank Pull letters to appropriate stakeholders. · Research and resolve accounts receivable discrepancies and questioned transactions; ensure accuracy of patron account balances, including verification of credit balances. · Provide customer support to inbound patron calls. · Issue any required 45-day past-due notices. · Monitor and maintain weekly Lotto reconciliations. · Process Reynco ACH drafts on a scheduled basis. · Prepare, process, and reconcile month-end credit card reports. · Order, maintain, and distribute Cardtrol card letters. Any other duties and assignments as needed to meet service standards. PI7d06dc795f23-25448-40298659
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