Front Desk Associate Action Property Management, the leader in community management, is seeking a part-time Front Desk Associate to join our team at our luxury association, The Infinity, located in San Francisco. Compensation: $25.00 Per Hour Schedule: Open availability Monday-Sunday; 6:30 AM-3:00 PM and 2:30 PM-11:00 PM This position requires flexibility to pick up additional shifts as needed. We can guarantee approximately 16 hours per week; however, the schedule will vary based on weekly coverage needs Job Responsibilities: Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction Maintain the appearance of the front desk area, lobby, and main elevators Monitor lobby activity and maintain access control Provide concierge services Complete Daily Activity Report Answer and direct incoming phone calls. Receive and distribute resident parcels Address resident and guest concerns and questions Demonstrate strong understanding of the association's governing documents Qualifications / Requirements: Must be over 18 years of age and successfully pass a pre-employment background check and drug screening At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred Hospitality Management college students or recent graduates are highly desired Polished and professional appearance and demeanor Upbeat and positive team player attitude Strong judgment and solutions-oriented Proactive customer service approach Team Member Perks: Comprehensive health benefits and paid time off package for qualifying employees On-going hospitality and property management training Opportunities for career growth and advancement Values driven company culture promoting team work and excellence Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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