Bilingual Case Management Coordinator (Field-Based) Salary: $36.00 / hour Location: Remote / Work from Home (Must reside in Doral, Coral Gables, FL ) Travel: 75% regional travel required (Home visits, ALFs, and nursing homes) Schedule: Monday – Friday (Enjoy autonomy and flexibility!) The Role Are you a self‑motivated, tech‑savvy professional who thrives on helping others navigate the healthcare system? We are seeking an energetic Bilingual Case Management Coordinator to join our team. In this role, you will act as a vital bridge between members and the care they need, balancing remote administrative work with face‑to‑face advocacy. You’ll manage a diverse caseload—ranging from supportive care to medically complex individuals—ensuring every member has a proactive plan for long‑term wellness. Key Responsibilities Comprehensive Assessment: Conduct telephonic and face‑to‑face evaluations of member medical needs in their homes or care facilities. Care Coordination: Develop and implement action plans to enhance member outcomes through service integration. Clinical Support: Manage prior authorizations, coordinate with PCPs and skilled providers, and perform medication reviews. Resource Advocacy: Connect members with essential community resources and condition management information. Documentation: Maintain highly organized records within a fast‑paced, changing environment. Requirements Bilingual Fluency: Professional proficiency in both Spanish and English is REQUIRED. Residency: Must currently reside in the area. Mobility: Ability to travel approximately 75% of the time within the region to see members in person. Tech‑Savvy: Comfortable with remote training (Microsoft Teams) and managing digital caseloads. Preferred Qualifications Exceptional multitasking and prioritization skills. Strong verbal and written communication. A detail‑oriented mindset with the ability to work autonomously. Why Join Us? We believe in empowering our coordinators. You’ll enjoy the stability of a standard work week combined with the freedom to manage your own schedule as you visit members across the community. Training Note Initial training will be conducted remotely via Microsoft Teams. Pay Details $36.00 per hour Benefits Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer / Veterans / Disabled Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr
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