Job Description

Job Description

Job Description

Hot & Cold Sr Technician

Tech24

Location: Baltimore, MD

Compensation Range: $35-$50/hr

Why Join Tech24?

At Tech24, we invest in our technicians so you can focus on what you do best. Here’s what you can expect when you join our team:

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company vehicle, gas card, uniforms, and phone provided
• Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Comprehensive Training Opportunities - Advance your skills through manufacture certified programs, company training, or a blend of both
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

About the Center

At Tech24, our training and commitment to “do the right thing” allows us to truly take care of our customers — creating a superior service experience that includes honest, thorough communication and expert service.

In everything from concession operations to national foodservice brands, our customers count on our knowledge, experience, and self-performing technicians to maintain and repair the commercial refrigeration, cooking, beverage and HVAC equipment that is essential to their business.

Our dedication drives us to continually expand into new markets, bringing our convenient, full-service solutions to even more regions across the country.

Position Summary

As part of the Tech 24 team and broader Tech24 network, the Senior HVAC/R Technician serves as a lead technical expert in the field. This role is responsible for advanced diagnostics, complex repairs, and mentoring junior technicians while ensuring high standards of safety, efficiency, and customer service. The ideal candidate brings extensive commercial HVAC/R experience, strong troubleshooting ability, and the confidence to work independently while representing Tech24 with professionalism and integrity. Senior Technicians play a key role in minimizing equipment downtime and supporting the overall success of our customers’ operations.

Key Responsibilities

• Diagnose, troubleshoot, and repair complex commercial HVAC and refrigeration systems including walk-in coolers/freezers, rack systems, ice machines, rooftop units, split systems, and ventilation systems
• Perform advanced electrical and mechanical diagnostics
• Lead installations, system replacements, and equipment commissioning
• Identify root causes of recurring issues and recommend long-term solutions
• Mentor and support Junior Technicians and apprentices in the field
• Ensure preventative maintenance is completed thoroughly and to company standards
• Communicate clearly with customers regarding system conditions, repair options, and preventative maintenance strategies
• Accurately document service calls, parts usage, labor hours, and detailed repair notes
• Manage truck inventory and maintain proper tools and materials
• Participate in on-call rotation and respond to emergency service calls as needed
• Engage in ongoing technical training to remain current with manufacturer updates and industry advancements

Qualifications

• 5+ years of commercial HVAC and refrigeration service experience
• EPA Universal Certification required
• Manufacturer certifications and CFESA credentials are a plus
• Strong expertise in refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting
• Experience with rack systems and commercial kitchen equipment preferred
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Valid drivers license with a clean driving record required
• Strong problem-solving and leadership skills
• Excellent communication and customer service abilities
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
• Ability to climb ladders, work from heights, and crawl in tight quarters
• Own industry standard hand tools
• Willingness to participate in on-call rotation

Compensation Transparency

The advertised pay range for this position is $35 - $50 per hour. Final compensation will be determined based on factors such as experience level, technical certifications, specialized expertise, and overall qualifications. Candidates with advanced commercial HVAC and refrigeration experience, manufacture certifications, CFESA, or leadership experience may be considered at the higher end of the range.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

For more information about Tech24 and our career opportunities visit

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