We are seeking a dynamic and bilingual IT Help Desk Specialist (English/Spanish) to join our technology support team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing exceptional customer service while resolving a wide range of IT issues.
This is an entry-level, hands-on position (not just desk support), ideal for someone looking to grow, learn, and gain real-world IT experience.
Responsibilities:
Provide prompt and professional technical support to end-users via phone, email, or chat in both English and Spanish
Provide help desk support for staff (hardware, software, and systems)
Troubleshoot and resolve technical issues in a timely manner
Research and implement solutions for recurring problems
Assist with system setup, user accounts, and access management
Support day-to-day IT operations and internal systems
Set up, install, and move equipment (computers, monitors, etc.) as part of daily IT support
Document incidents, resolutions, and service requests accurately in help desk ticketing systems
Qualifications:
Bilingual: English & Spanish (required)
Strong problem-solving and troubleshooting skills
Ability to work independently and take initiative
Good communication and organizational skills
Basic knowledge of IT systems, networks, and Microsoft environments
Comfortable handling and lifting IT equipment (up to 50 lbs) as needed
What We’re Looking For:
A dependable, resourceful individual who can “figure things out,” take ownership of tasks, and help keep our operations running smoothly. This role is a great opportunity for someone eager to build their IT career in a hands-on environment.
Compensation:
Pay is based on experience, with opportunities for growth as you develop your skills.
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
Powered by JazzHR
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents ~ Tuition paid upfront at network schools ~ Free lunch ~ Free parking ~ Free theme park admission...
...Associate Veterinarian Family Pet Clinic - Menomonee Falls, WI Family Pet Clinic in Menomonee Falls, Wisconsin, is... ...friendly, community-focused practice. We are a well-established small animal hospital with a loyal client base and a strong emphasis on...
...Carilion Roanoke Memorial Hospital Job Type Permanent Offering Physician Profession Allergy/Immunology Specialty General Job ID 15460777 Shift Details Shift Full Time Days Scheduled Hours...
A leading construction consultancy is seeking a Construction Manager in Los Angeles, CA, for terminal upgrade projects. The role involves ensuring quality and safety in construction, managing budgets, and reporting on progress. The ideal candidate has a Bachelor's in Construction...
...The University of Southern Maines Departments of History and Political Science are seeking an Administrative Specialist CL2. This position supports the daily operations of the office including, but not limited to: Providing a full range of communications, both verbally...