Job Description

Meetings & Events Administrative Assistant

Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are:

• Dedicated to the details and the deadlines, always looking to dot every 'i' and cross every 't' in a timely manner
• Excellent communicator with an ability to adapt to the communication styles of others
• A highly motivated self-starter seeking an opportunity to learn and grow
• A service professional with a passion for hospitality

What You'll Be Doing:

• Provide administrative support to department managers as assigned
• Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
• Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
• Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
• Answer phones and respond to client facing email correspondence
• Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
• Prepares site visit and planning visit packets
• Respond to external and internal requests, emails, or other needs in manager's absence
• Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
• Coordinate internal meetings
• Provide onsite event support as needed and determined by Director of Meetings & Events
• Compile property specific reports or data sets and disseminate as needed
• Other duties as assigned

Your Experience Includes:

• 1 Year of Hospitality Experience
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Knowledge of Hotel Operational Systems, such as Delphi, preferred
• Able to work a flexible schedule, including weekends and holidays

Reports to: Director of Meetings & Events

Job Tags

Similar Jobs