Job Description
Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts 7:00 A.M - 3:30 P.M Mon-Fri Rotating Weekends 37.5 Hours Duties & Responsibilities Purpose of Position :
This position is an integral part of the health care setting service and the incumbent receives assignments from the appropriate employee in charge of patient and messenger escort, in accordance with the operational procedures determined by health care setting leadership. Transports patients to and from the Nursing Service and all other patient areas for specialized treatment and examinations as a primary function, but will also perform such other duties as required.
Examples of Typical Tasks :
1. Obtains patient escort assignments and schedules from a designated Dispatcher/Supervisor, Service Department and reports to Nurse-in-Charge.
2. Introduces self to patient, explains the nature of the trip, and escorts the patient to and from the Nursing Service to a designated area until someone else assumes responsibility for the patient or given another assignment by the Nursing Supervisor and reports back to the Dispatcher/Supervisor, Service Department.
3. Transports patients by wheelchair, stretcher, bed or stretcher-bed, and escorts ambulatory patients, including those with intravenous apparatus to and from various nursing units, x-ray, scheduled therapies, various clinics, other diagnostic and therapeutic units, transfers, discharges, religious and recreation centers within the healthcare setting, accompany children to school within.
4. Maintains control of patients' charts and releases same only to authorized personnel.
5. Maintains records of patient transport activities including the time a patient is picked-up, time of patient's arrival at a specified area and time of patient's return to the Nursing Service.
6. Places patients in and out of wheelchair, stretcher, bed, and morgue tray and obtains assistance, if necessary. Positions patents on tables in such areas as x-ray, P.T., etc. and uses Hoyer lifters and other patient lifting devices.
7. Escorts newly-admitted patients to designated areas in the health care setting complex and assists them in storing their luggage, packages, clothing and other items.
8. Transports bodies and/or assists Mortuary Caretaker in transporting same to the mortuary and places in refrigerator and, when necessary, searches D.O.A.'s, completes the required D.O.A.'s reports, transports fetus, amputated parts or other specimen to morgue; delivers specimens, charts, x-rays, etc. to and from specified area (such as O.R., wards, laboratories, etc.).
9. Responsible for the ready availability, upkeep and cleanliness of wheelchairs, stretchers, stretcher beds and morgue trays, sterilization of incoming patients' clothing and other items, when required.
10. Performs such other duties as are necessary, when assigned (e.g., collect and deliver regular and emergency requisitions for x-ray, electrocardiograph, basal metabolism, physiotherapy and other diagnostic tests and treatments, assists with transporting various equipment and supplies and other messenger assignment).
Minimum Qualifications Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.
Department Preferences Department Preferences
- High School Diploma or G.E.D equivalent
- Good physical fitness: Lifting/Pulling/Pushing
- Ability to lift minimum 50-150lbs or more
• Reliable, with excellent time-management skills - Attention to detail
- Professional phone/ Customer Relations
- Computer Literate- Keyboarding, Word & Excel proficient
Benefits NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
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