Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...RT | Business Systems Analyst - RTH-1146 2526.7610.02 | Accepting Candidates | P1 | Data, Functional | _Job #1103243 | Open Location: Sacramento... ...This position will be 3 days in office with up to 2 days remote. Interview Process: interview anticipated the week of...
...regulatory investigations, or internal corporate investigations ~ Superior academic credentials ~ Bar admission in the relevant offices state (or eligibility to sit/waive in) This role is best suited for attorneys who want to litigate sophisticated securities...
...A project-based consulting firm is seeking experienced legal consultants to engage in AI evaluation tasks. The role requires applicants to generate prompts, evaluate AI solutions, and align AI reasoning with established standards. Ideal candidates hold a law degree and...
...Job Description Job Description Jewelry Polisher, Bench Jewelers Needed (Boynton Beach, FL) We are seeking an entry level/apprentice Jewelry Polisher and/or Bench Jeweler to join our workshop in Boynton Beach, Florida. No experience is needed. Other responsibilities...
...competency. This position serves as the bridge between the helpdesk and onsite operations. It requires independence, accountability... ...(Outlook, Teams, OneDrive). Ability to use RMM tools and remote support platforms efficiently. Comfortable with structured work...