Job Description

Social Media Manager, Professional Solutions

Location: Northridge - California, USA Additional Location: Stamford - Connecticut, USA Job Family: Communications and Corporate Affairs Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: P4

About the Role

As the Social Media Manager, Professional Solutions you will lead and develop the global social media strategies for key HARMAN Professional Solutions brands, driving brand mindshare, engagement, and community growth across all platforms. As part of the Lifestyle Marketing team you will aim to build social media excellence across the enterprise. You will set the vision and manage a small team, overseeing the content & community engagement strategy and execution, and analyzing performance metrics to optimize social media efforts. In addition, you will drive the development of global best practices, social governance frameworks, platform-specific playbooks, and ongoing education. This role is crucial for ensuring impactful, consistent, and engaging social media content worldwide. Brands included within the social portfolio include AKG, BSS, Crown, FLUX, JBL Professional, Soundcraft, Martin Lighting, and more. This role reports to the Group Social Media Director.

This role will have one direct report:

• 1 x Specialist, Social Media Professional Solutions

Along with direct reports, this team will manage agency partners to support work output, and work in collaboration with other global and regional HARMAN teams and across functions.

What You Will Do

• Strategy & Vision: Develop and implement a comprehensive global social media strategy aligned with overall business objectives with fixed and flex components to address differences around the world in terms of category and local cultural nuances.
• Business Integration: Apply understanding of business priorities, drivers, and plans to align social media strategy and sub-functional decision making accordingly
• B2B Social Media Marketing: Understanding how to drive relevancy for a predominantly B2B audience.
• Content Creation & Curation: Oversee the creation, curation, and distribution of engaging and relevant global content across all social media platforms.
• Performance Analysis: Build division wide, common analytic frameworks and best practices in utilizing social media analytics tools to track performance, identify trends, and optimize social media strategies across the globe.
• Cross-Functional Collaboration: Collaborate with marketing, creative, PR, ecomm, and regional teams to ensure alignment and consistency in messaging, brand persona, and user experience.
• Budget Management: Manage global social media budgets effectively and allocate resources to maximize impact.
• Trend Monitoring & Innovation: Stay ahead of the curve by identifying emerging social media trends and experimenting with new formats and platforms. Provide thought leadership and guidance to regional and cross-functional teams.
• Crisis Communication: Build the protocols to manage high-stakes crisis communication and reputation management across social media platforms.

What You Need to Be Successful

Applicants must demonstrate a deep understanding of social media channels, trends, best-practices, executional tactics, measurement, management, and more, including:

• Minimum of 5 years of experience in social media marketing.
• Possess a deep understanding of major social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube) and emerging trends.
• Minimum of 2 years at management level, leading and directing vendors and/or direct reports, fostering a positive and collaborative work environment.
• Strong strategic and creative solutions thinking. Ability to conceptualize complex concepts across many touch points, synthesize them, and simplify them to arrive at larger, more foundational ideas.
• Self-motivated, well organized, and up to challenges of ever-changing timelines, requests, and deliverables.
• Superior communications and presentation skills, with the ability to persuade and inform, while maintaining professional standards and strategic point-of-view
• Strong analytical skills, with the ability to interpret data, identify trends, and optimize social media performance.
• Experience developing creative and engaging social media content that resonates with target audiences.
• Stakeholder Management: experience collaborating with cross-functional teams and managing relationships with key stakeholders.
• Experience managing social media budgets and allocating resources effectively.

Bonus Points if You Have

• Experience in B2B social media marketing in the consumer electronics industry.

What Makes You Eligible

• Be willing to travel up to 10% domestically and internationally as needed.
• Be willing and able to work in an office-based environment in Northridge, CA, or Stamford, CT. (Hybrid Model)
• Due to the nature of global infrastructure, you understand that flexibility in working hours is required.
• Successfully complete a background investigation and drug screen as a condition of employment (post-offer).

What We Offer

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University's business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc).
• "Be Brilliant" employee recognition and rewards program.

Pay Transparency $ 117,000 - $ 171,600 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.

HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you're ready to innovate and do work that makes a lasting impact, join our talent community today!

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', '@careers.harman.com' or '@harmanglobal.avature.net' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth,

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