Job Description

About the role

Join us as a GNOSC Watch Officer / Network Engineer supporting the Missile Defense Agency at Schriever Space Force Base, Colorado Springs. This entry-level role is ideal for candidates with a passion for network operations and cybersecurity, offering the opportunity to work in a 24/7 Global Network Operations and Security Center. You will play a critical role in monitoring and maintaining network and system security, coordinating incident management, and communicating with executive leadership and government stakeholders.

Job Responsibilities

• Monitor and manage continuous 24/7 Global Network Operations and Security Center activities.
• Execute network, system, and cloud infrastructure monitoring and incident management.
• Support service maintenance activities, including Change Management, during assigned shifts.
• Manage IT incident response and escalation with clear communication to management and government stakeholders.
• Coordinate cybersecurity operations and compliance with DISA security tools.
• Develop and deliver training materials for team members.
• Maintain operational readiness and security of network infrastructure.
• Communicate effectively with diverse audiences, including VIPs and dignitaries.

Required skills

Network monitoring Incident management CompTIA Security+ CE certification DoD Secret Security Clearance ITIL framework knowledge Windows Server administration Linux/UNIX system administration Network engineering Cybersecurity principles Change management


Preferred skills

Remedy IT service management SNMP monitoring tools SolarWinds Micro Focus NNMi Systems Center Operations Manager Microsoft Active Directory EMC Storage management Symantec NetBackup SCCM Patch Management DISA security tools (ACAS, HBSS)


Education requirements

Degree

Associate

Major

Information Technology

Job Requirements

• Minimum 2 years of directly related experience in network operations or cybersecurity.
• Active DoD Secret Security Clearance required.
• Obtain DoD 8570.01 IAT Level II certification (e.g., CompTIA Security+ CE) within 6 months of hire.
• Strong verbal and written communication skills for technical and executive audiences.
• Ability to work rotating shifts and support 24/7 operations.
• Experience or knowledge of the ITIL framework and IT service management processes.
• Familiarity with network monitoring tools such as SolarWinds or Micro Focus NNMi.
• Understanding of cybersecurity principles and information assurance practices.
• Capability to train team members and develop lesson plans.
• Demonstrated ability to manage IT incident response and escalation.

Job Tags

Shift work, Rotating shift

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